Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Sattvaa website (sattvaafoods.com) and any purchase of products from us. By browsing our site or completing a purchase, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

Sattvaa is operated by [Your Business Legal Name], registered under Indian law.

2. Use of the Website

You agree to use our website only for lawful purposes. You must not:

• Use the site in any way that violates applicable Indian or international laws.
• Transmit any unsolicited commercial communications (spam).
• Attempt to gain unauthorised access to any part of our website or systems.
• Use automated tools, bots, or scrapers to extract data from our site.
• Post or transmit any harmful, fraudulent, or misleading content.

We reserve the right to suspend or terminate access to any user who violates these terms.

3. Products & Pricing

All product descriptions, images, and pricing on sattvaafoods.com are as accurate as possible. However, we reserve the right to:

• Correct any errors in product information or pricing at any time.
• Discontinue or modify products without prior notice.
• Limit quantities of any product per order or customer.

Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping charges are additional and displayed at checkout.

4. Orders & Payments

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed only when you receive an order confirmation email from us.

We accept payments via UPI, Net Banking, Credit/Debit Cards, and Cash on Delivery (select pincodes). All online payments are processed securely via Shopify Payments / Razorpay.

In the event of a payment failure, please do not retry without confirming whether the original transaction was debited. Contact us if you face any payment issues.

5. Intellectual Property

All content on sattvaafoods.com — including text, images, logos, product descriptions, and design — is the property of Sattvaa and is protected under Indian copyright law.

You may not reproduce, distribute, or use any content from our website without prior written permission.

6. Limitation of Liability

To the maximum extent permitted by law, Sattvaa shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability in any matter shall not exceed the amount paid by you for the specific order in question.

We are not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, strikes, or government restrictions.

7. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of [Your City], India.

We encourage customers to first reach out to us directly at hello@sattvaafoods.com to resolve any issues amicably before pursuing legal action.

8. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the new Terms.